Issue:

Occasionally the Android device may have issues connecting to your T3i device.


Symptoms: 

You may see the T3i serial number appearing twice (or more) when trying to connect to your T3i 


Resolution:

There are 2 possible solutions:

(1) Restart all devices.

Steps:- 

  • Shut down the Android.  
  • Shut down the T3i device.  
  • Turn on the T3i device.  
  • Turn on Android device.  
  • Try to reconnect.


(2) Remove Bluetooth pairing, then add it back.

Steps:-

  • Tap settings icon

  • Tap the Connections 



  • Tap Bluetooth

  • Find the serial number, then tap the cog icon next to it


  • Tap the unpair button


  • Restart your Android device
  • Power cycle your T3i device